Life at Mountain America
Making a difference
Mountain America has forged a lasting, strong commitment to the communities where our members live, work and play—a hallmark of our credit union throughout our more than 85-year history. Through the support of hundreds of nonprofit organizations, valued partnerships with local businesses and significant financial literacy efforts, Mountain America continually brings untold value into dozens of communities, positively affecting thousands of lives.
Our commitment
Mountain America is a values-based organization. This means we lean heavily on our mission, vision and values each time we make a decision—including who to hire, how we train and develop, and what products we offer. At the heart of Mountain America is you—our team. You bring our mission to life for both our members and our internal teams.
We want everyone to feel like they belong. Our hope is that you come to work every day and feel encouraged to share your unique talents, provide the service that guides our members and make a difference in peoples’ lives.
As a company, we are dedicated to creating a diverse and inclusive workplace where you can thrive, belong and be your best.
Team member engagement philosophy
We are committed to providing an exceptional, unique and consistent experience through our team member experience blueprint. Composed of six essential drivers—meaningful work, productive environment, trusted leaders, growth and development, workplace culture and holistic wellbeing—this blueprint helps us connect to the foundational pieces that form our culture and inspire our team members to bring their authentic selves to work.
Belonging and inclusion
To develop a culture of belonging throughout the organization, we foster an environment that celebrates diversity and promotes inclusivity. This commitment goes beyond just words, it is part of our core values that guide our actions, policies and practices.
Award-winning excellence
Join a company that’s been recognized time and time again for its outstanding achievements. With prestigious awards under our belt, we're proud to be leaders in innovation, member satisfaction and workplace culture. When you work with us, you're not just part of a team—you're part of a legacy of excellence.
Company overview
Mountain America Credit Union is one of the foremost financial institutions in the country, with more than 100 branches located across six states (Arizona, Idaho, Montana, Nevada, New Mexico and Utah).
We believe that a healthy balance between work, home life and play is essential to our team members—and our success.
Each day at Mountain America brings new opportunities. We offer a friendly, growth-oriented work environment with fun team member activities, rewarding interactions with members and exciting charity events that have a positive impact in the community.
Mission and vision
Our mission has been and continues to be driven by our unique, member-first culture. Everything we do is guided by our vision to help our members bring their financial dreams to life.
Our core values are the foundation of everything we do. They are not mere decorations hanging on our walls—they are the principles that guide our actions, decisions and interactions every single day.
Our core values
Our benefits
Mountain America offers robust and comprehensive benefit options for our team members to support their wellbeing, their family’s wellbeing and provide opportunities to thrive.
Matching 401(k)
Our 401(k) includes a matching benefit that begins the first day you sign up for the program.
Educational assistance
We offer educational assistance for all team members who have completed at least six months of service and whose job performance meets expectations. We also offer a student loan debt reduction program for team members with current student loans.
Medical insurance
Mountain America covers 83% of full-time team members’ medical costs.* Team members can choose from several medical benefit plan options.
Paid holidays and paid time off
We offer twelve paid holidays per year with a generous amount of paid time off (PTO) for both full-time and part-time team members. The amount of PTO increases based on tenure.
Vision insurance
All team members have access to vision insurance with minimal employee cost.
Dental insurance
All team members have access to dental insurance with the majority of the cost paid by Mountain America and minimal employee cost.
Professional development
We are committed to personal growth and professional development while preparing team members for new and different positions, challenges and opportunities within the credit union.
Paid group life insurance
Full-time team members receive a competitive group life insurance plan benefit and have the opportunity to purchase supplemental life insurance at reasonable rates.
Employee assistance
Team members and their dependents have free and confidential access to personal mental health counseling and legal services.
Business casual day
Fridays are casual days in our branches, and each team member receives a yearly allowance to purchase Mountain America business casual wear.
Spending and savings accounts
With a flexible savings account (FSA), all team members can set aside pre-tax payroll dollars to help cover dependent care and certain out-of-pocket medical expenses. A health savings account (HSA), featuring a company contribution, is available with some medical plans.
Disability coverage
Both short- and long-term disability coverage is available to full-time team members at no extra cost.
*83% is the standard medical cost covered by Mountain America, but it can be more or less, depending on the plan and tenure.
Join our talent community
Create your profile to connect with our talent acquisition team. You will receive occasional emails about career opportunities that match your interest and skills.
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